The Online Support Awards are designed to recognise national leaders in Customer
Service. Completed annually and currently in the second year of its launch, The Online Support Awards seek
to interact with the nation’s business, innovation and technology leaders through a national
recognition and expertise building initiative.
Companies that participate are given the opportunity to benchmark themselves against the top
performers in the country. The recipients are acknowledged for their achievements and recognised
as the leaders of their industry earning a place amongst a distinguished group by having their
products, projects, initiatives, contributions and achievements recognised on a prominent and far-
The Online Support Awards provide the ultimate platform for building knowledge, increasing brand awareness,
equity, loyalty and retention through increased exposure, recognition and prestige. This establishes
a valuable resource that can be used extensively to create opportunities for publicity, positive
organisational profiling and heightened brand awareness within the respective industries both
nationally and internationally.